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Mobile: Logging In

Sign in to the app and stay signed in so you don't have to type your password every time

Applies to: Workforce · Premium · LawBillity · Billing (mobile app)

The first time you open the app, you'll see the sign-in screen. Use the same email and password you use on the web.

Signing In

  1. Enter the email address on your Time Tracker account.
  2. Enter your password.
  3. If you want the app in a different language, pick it here.
  4. Tap Sign In.

The app keeps you signed in, so you won't need to sign in again unless your session expires or you log out.

Common Problems

  • Your password doesn’t work. Check for typos in your email address first. If you've forgotten your password, reset it from the web sign-in page at secure.ebillity.com. See How to Reset Your Password.
  • You’re told your account isn’t active. Your admin may have removed or disabled your user. Ask them to check.
  • You can sign in on the web but not in the app. Mobile App Login is allowed or disabled for each user by an admin. Ask your admin to allow it for you.
  • The app is in the wrong language. Log out and pick your language on the sign-in screen. See Mobile: Logging Out.
  • Still stuck? See I Can’t Log In.