Why Can't I Find a Feature? (What's Not in Time Tracker Billing)
Check whether the feature you're looking for is on a different plan
Applies to: Billing
Can't find a feature anywhere? It may not be hidden. It may be on a different Time Tracker plan. Check the lists below before you spend more time looking. For what your plan does include, see What's Included in Time Tracker Billing.
Things That Look Missing but Aren't
You're looking for
Where it is
Invoices, payments, or adjustments
All under
Invoices, on separate tabs. There's no separate Billing menu.
A way to review time before invoicing
The invoice entry picker lists every entry with a checkbox before you save a pre-bill. See
Creating an Invoice.
Faster entry of repeat expenses
Set a
Default Amount on the expense type in
Settings >
Customize >
Custom Lists.
Features on the Workforce and Premium Plans
- GPS tracking and geofencing
- Employee scheduling and shifts
- Time clock kiosk for shared devices
- Timesheet approvals
- Custom fields on time entries
- Integrations other than QuickBooks Online (Xero, Sage, ADP, Gusto, Paychex, and others)
Features on Premium and LawBillity
- Job costing
- Invoice Tracker
- Client portal for viewing and paying invoices
- Multi-level approvals (Premium)
Features in LawBillity Only
LEDES and LSS invoice formats, UTBMS and ABA codes, trust accounting, and the conflict checker.
Changing Your Plan
- Click Settings > Company Information.
- Click Manage Subscription next to your plan name.
Note: Need client invoicing and employee scheduling? That's the Premium plan. Workforce has scheduling but no invoicing.
Still Stuck?
Contact our support team from the contact page. Live chat is open 24 hours a day, Monday to Friday. Phone (1-800-851-0992 or 1-732-253-4200) and email support are available Monday to Thursday 9:00 am to 6:00 pm ET and Friday 9:00 am to 4:30 pm ET.