Getting The Help You Need

Help For: Time Tracker with QuickBooks

Got a question about tracking time, approving entries or syncing with QuickBooks? Check out the "Time Tracker with Quickbooks" Knowledge Base for answers to these and more! Videos, screen shots and step-by-step text instructions are included.

Free, Live weekly webinars teach you how to get started with Time Tracker with QuickBooks. Live demos and unlimited Q&A are included. Sign up for a Time Tracker webinar here.

Help For: eBillity Premium

Got a question about entries, billing or invoices for eBillity Premium? Check out the "eBillity Premium" Knowledge Base for answers to these and more! Videos, screen shots and step-by-step text instructions are included.

Sign up for a free "Getting Started" webinar for your Free, Standard or Premium eBillity Plan here. A live demo with Q&A is included, and we have webinars each week to suit your schedule. Register for a webinar here.

Watch Video Tutorials & Webinars

Check out short video tutorials on everything from making a time entry to configuring the Outlook plugin. Help videos and other help articles are also available in the interface. Just click the "Help" link in the upper right corner of the screen.

Free webinars are also available. For a full schedule of free webinars click here. 

Submit a Support Ticket

If you can't find an answer to your question in our Knowledge Base, submit a support ticket here. We'll get back to you with an answer within 48 hours.

Email Support: [email protected]

We'll get back to you within 48 hours.

Live chat support

Monday – Friday 8 am - 10 pm ET.

Call 1-800-851-0992

We're here with US-based support during Monday – Thursday: 10 am ET – 6 pm ET and Friday: 9:30 am ET – 3 pm ET. If our Support Specialists are with other clients, just leave a message. We'll get back to you within 48 hours.

Join Our Referral & Affiliate Program

Do you love eBillity? Perhaps you know others who could use eBillity? We'd love to share the love with you! Earn 40% of ongoing subscription fees for each new customer you refer. One single referral could earn you over $500 in three years! Sign up for the eBillity Affiliate Program today.