Getting The Help You Need

Help For: Time Tracker with QuickBooks

Got a question about tracking time, approving entries or syncing with QuickBooks? Check out the "Time Tracker with Quickbooks" Knowledge Base for answers to these and more! Videos, screen shots and step-by-step text instructions are included.

Free webninars teach you how to get started with Time Tracker with QuickBooks. Live demos and unlimited Q&A are included. Sign up for a Time Tracker webinar here.

Help For: eBillity Premium

Got a question about entries, billing or invoices for eBillity Premium? Check out the "eBillity Premium" Knowledge Base for answers to these and more! Videos, screen shots and step-by-step text instructions are included.

Sign up for a free "Getting Started" webinar for your Free, Standard or Premium eBillity Plan here. A live demo with Q&A is included, and we have webinars each week to suit your schedule. Register for a webinar here.

Watch Video Tutorials & Webinars

Check out short video tutorials on everything from making a time entry to configuring the Outlook plugin. Help videos and other help articles are also available in the interface.

Free webinars are also available. For a full schedule of free webinars click here. 

Submit a Support Ticket

If you can't find an answer to your question in our Knowledge Base, submit a support ticket here. We'll get back to you with an answer within 48 hours.

Email Support: support@ebillity.com

We'll get back to you within 48 hours.

Live chat support

Monday – Friday 8 am - 10 pm ET.

Call 1-800-851-0992

We're here with US-based support during Monday – Thursday: 10 am ET – 6 pm ET and Friday: 9:30 am ET – 3 pm ET. If our Support Specialists are with other clients, just leave a message. We'll get back to you within 48 hours.

Join Our Referral & Affiliate Program

Do you love eBillity? Perhaps you know others who could use eBillity? We'd love to share the love with you! Earn 40% of ongoing subscription fees for each new customer you refer. One single referral could earn you over $500 in three years! Sign up for the eBillity Affiliate Program today.